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Continuous Improvement

Sample Outcomes

Using our Continuous Improvement Model, the following recommendations have been made:

  • We showed an international insurance organisation how they could reduce their total cost of learning by 38%.
  • We demonstrated to an IT company how 40% of their training administration workload was attributable to avoidable rework.
  • Using our model we formulated a plan for a major financial institution which would increase their fill rates for closed training events by 20% and reduce third party costs by £400k. We are now delivering those savings through a managed service arrangement

In today's economy things change fast, you have to be adaptable. Learning & Development is no different. Whether its new courses, new ways to tackle perennial challenges, new ways to deliver learning, more efficient operational processes and particularly, changes in your organisation's business direction.

KnowledgePool's Continuous Improvement Model uses learning analytics to monitor a comprehensive range of KPIs which indicate the efficiency and effectiveness of the learning function. We deploy this model in partnership with our managed service clients, repeating the measurements at regular intervals and benchmarking the results against government statistics, leading training bodies and KnowledgePool's own research. This supports a process of continual improvement: allowing identification and prioritisation of tasks, to ensure standards continue to rise and costs are kept under control.

Benefits

  • Improve credibility with your business stakeholders by demonstrating ongoing improvements to your L&D provision.
  • Benchmark your performance against independent industry measures.
  • Identify and prioritise an ongoing action plan for improvements to the L&D operation.
  • Reduce the total cost of learning across your organisation.