SINGLE PROGRAMME SUPPORT

There are always times when it pays to have a little extra help on side. Access all the benefits of our Managed Learning Service solution for single or specific learning initiatives, no matter how urgent or ad-hoc they may be. 

SPECIALIST PRACTICE AREAS

All practice area content has been developed by learning experts. These programmes are tailored to fit you, and can be delivered, measured and administered by our team of seasoned professionals.

BUSINESS SKILLS

Course frameworks:

  • Creative problem solving

  • Decision making skills

  • Effective minute taking

  • Facilitation skills

  • Finance for non-finance managers

  • The people side of project management

  • Recruitment and selection

  • Running small projects

COMMUNICATIONS

Course frameworks:

  • Communication skills for managers

  • Giving and receiving feedback

  • Influencing and persuading skills

  • Presentation skills

  • Read faster, read smarter

  • Report and business case writing

CUSTOMER SERVICE

Course frameworks:    

  • Delivering customer service excellence

DIVERSITY, INCLUSION AND EQUALITY

Course frameworks:

  • Managing diversity through inclusion

  • Working across cultures

  • Unconscious bias

MANAGEMENT, LEADERSHIP AND COACHING

Course frameworks:

  • Action learning – the tool

  • Building effective teams

  • Coaching skills

  • Delegating effectively

  • Enabling team effectiveness

  • Goal setting and data insights

  • Helping others to adapt their behaviours

  • Leading in change

  • Managing development programme

  • Managing performance programme

  • Managing performance workshop

  • Management fundamentals

  • Mentoring skills

  • New to line management

  • New to team leadership

PERSONAL PERFORMANCE

Course frameworks:

  • Assertiveness skills

  • Career change (full day)

  • Career change: Getting started (half-day)

  • Career change: Interview skills (half-day)

  • Conflict resolution

  • Emotional intelligence

  • Negotiating skills

  • Personal impact

  • Person resilience

  • Stress management

  • Time management

BESPOKE PROGRAMME DESIGN

For all your learning needs that don’t quite fit the ‘standard’ practice areas, we can also help to develop and deploy niche, one-off learning programmes. 

Our team of experts work with you to scope and understand your requirements, then compliment your team with the extra resource to quickly design and build the learning that you require. We’re here to be the extension of your team when you need it most.

Bespoke single programmes in action:
In 2011, Knowledgepool supported Central Government in the rapid deign and deployment of a training programme for those involved in the census. In just ten weeks, we scoped, built and delivered learning to 30,000 staff as part of this one-off initiative. 

OUR SUCCESS STORIES

We partner with a wide range of organisations, business sectors and government departments, helping them to realise the power of their people. Read more about our work – and what we can do for you.

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OUR VIEW ON NEW TRENDS

Change and disruption are not buzzwords – they define the workplace today. Keep up to date with industry insights and events to help your organisation stay market-relevant.

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GET IN TOUCH

We’re the people experts. So, whatever your HR challenge, you can tap into our expertise across the entire employee lifecycle. Contact us today to see how we can help you transform your organisation.